Hello,
I’ve upgraded my iodeOS firmware from the 6.8 to the lastest 6.9 release on my moto g32, and the touch screen doesn’t work anymore. I used the app installer to do the upgrade.
The side buttons (Power On/Off and sound volume) works well, but impossible to use the touche screen and then unlock my SIM card pin.
Did someone face this issue on this release ?
Could the iodeOS team help on this issue ?
Thanks a lot,
Fonky
After surfing the internet to find a solution, I found this topic on the LIneageOS support forum : Does not respond to touchscreen presses after updating (#8789) · Issues · LineageOS / issues / android · GitLab.
It seems that the problem has been raised in Lineage May 2025 delivery.
Solution exposed on this topic is, either make an OTA update (don’t know how to do that => Does anybody know ?), or flash a devon firmware with this issue fix.
Fortunately, plugging an USB mouse by OTG works, so I’m not totally stucked.
Thanks for you help the community !
Just for my understanding: Did your smartphone tell you that there is a new version and you clicked “download” and “install”? Or did you install the new version through other means (cable, …)?
(OTA is over-the-air-update = your smartphone automatically downloads and installs the latest OS-version)
PS: Updated my Moto G32 to iodéOS 6.9 through the updater, booted and everything is back to normal.
Strange, but certainly not good! One team member has a g32 devon so I am checking with them if they have any similar issue. But as @MissPiggy doesn’t have problems it is a bit confusing.
Do both of you have the device relocked (or both unlocked)?
I relocked my bootloader after flashing.
But I only run iodéOS since August 2025. Should some issue from May 25 still cast shadows onto the new build, then I may not be the right comparison.
I confirmed they also do not have the touchscreen issue. So good for others, but bad for @FonkyKoala ?
Thanks @MissPiggy and @rik for your help.
@MissPiggy Exactly, my smartphone (which was on the 6.8 release) notified me, through the iodéOS app, that a new version (6.9) was available. Then, I clicked “download” and “install”.
After reboot, the tactile screen didn’t work anymore (So, I was stucked on the smart card Pin code screen).
I manage to make it work with a mouse plug by OTG. But it’s not very convenient 
My g32 is locked since I installed iodéOS for the first time (about 1 year ago).
I did all the upgrade only via the iodéOS installer app.
Ok, so, then I may consider to flash the firmware again.
What is the good way to flash a firmware, without erasing the user data ? I would like to keep the applications, and the datas. Is that possible, or must I wipe everything and install everyting from scratch ?
Since you still have access to your smartphone: Use a USB-stick and run a backup with Seedvault. I recommend doing this weekly and before every update.
Check, which apps have been successfully backupped. There are apps that do not support Seedvault backups, e. g. Threema you will need to backup seperately to your USB-stick. Copy the USB stick to your computer (as Seedvault might delete the backup after use and it could happen (did to me) that you need to run the flashing/restoring once more). Especially copy files to the stick, since they will not be saved by Seedvault. Check if your 12 passwords really match i. e. whether you will be able to decrypt the encrypted backup.
(edit: Seedvault has been integrated into the settings → backup.)
Write down a list with the apps you really do want to keep. Flash the system anew and let the system install the standard apps (skip the step that you want to restore data from backup). After the system is running, restore the apps that have data in them (like mail app, messenger, etc.) This way you will lose your system settings, but that should be restored quite easily.
Edit again: I do not know anything about purchased apps! (I use FOSS only) Had a photo-TAN-app from my bank which needed new registration after flashing, though.
Hello ,
I have the same issue.
The OTA from 6.7 to 6.9 removed the touch screen on my g32 to.
Then I try to reinstall 6.9 with the iodéOS installer. The tactilce scree is still gone.
Then I try lineage-23.0-20251101. Here it works.
Thanks @MissPiggy for this detailed and precious help !
I’ll consider that !
Hello,
Does that mean that you don’t run iodéOS, and switch to lastest LineageOS ?
I’ll pass this to the dev team.
@mad_matti since you already reflashed your device that means you had to reset it. If you haven’t spent too much time setting it all up again, would you be willing to reflash stock Moto firmware (newest build Android 15 or lower), then try again to use the iodé installer? We are trying to understand this better as we have multiple team members with the device and they don’t experience the issues. A possible theory is that updated Moto firmware exists on the working phones but the non-working ones had older underlying moto firmware that shows its incompatibility with the updates to iodé.
I don’t want to suggest to @FonkyKoala they do this since they are eager to not lose their userdata (but if your test succeeds, then they may need to or instead stay on the older iodé build… but getting them back to that older build is also a bit “iffy”).
Hallo rik,
the g32 is set up again. The backup with seedvault works fine. Only the closed apps like the Bank account need some manual action. I don’t want do start one more time. Sorry. I’m just a normal user with medium risc requirements. Lineage is OK for me.
Greetings
Matthias
Hi @rik
I’l try to spend some time working on that this week-end.
I’ll backup my data with SeedVault, so that I can reflash Moto/iodé firmware again.
If I undertand well, you would like that I reflash stock Moto firmware, and then use the iodé installer to flash lastest iodé again ?
A hotfix build has been pushed that may (or may not) solve the problem, reverting a recent change in lineageos related to the panel. It can be sideloaded in the recovery.
devon/iode-6.9-20251107-devon-ota.zip · master · ota / release · GitLab ?
Thanks @vince31fr
I’ll install that very soon and provide you with a feedback !
“Sideloaded in the recovery” → Meaning that I can load it like a patch via the fastboot mode ?
No, sideload via adb in the recovery. To boot in recovery, go to fastboot mode, and select Boot to recovery. Or from the running system, ‘adb reboot recovery’. Then got to Apply update, apply from adb, and on computer type ‘adb sideload iode-6.9-20251107-devon-ota.zip’.
Thanks, that’s perfectly clear.
I’ll try to do that this weekend and keep you in touch with the result.
Thanks for your help !
I was able to successfully update Moto G32 (devon), Moto G42 (hawao) and Moto G52 (rhode) to iodéOS 6.9 without any issues – including relocked bootloader.