I have an issue with a refurbished Samsung S9 bought at iode. I have no access to storage at all.
Even opening documents ui show a blank screen. If I try to browse the user storage with an other file manager like « Material files », I only get errors.
Browser cannot download file, Opencamera cannot save photos… Even connecting through adb, the storage is empty:
starlte:/mnt $ ls -la /mnt/user/0/
total 0
drwx--x--- 4 shell everybody 80 2023-01-05 19:12 .
drwxr-xr-x 3 root root 60 2023-01-05 19:12 ..
drwxr-xr-x 3 root root 60 2023-01-05 19:12 emulated
drwxr-xr-x 2 root root 40 2023-01-05 19:12 self
starlte:/mnt $ ls -la /mnt/user/0/emulated/
total 0
drwxr-xr-x 3 root root 60 2023-01-05 19:12 .
drwx--x--- 4 shell everybody 80 2023-01-05 19:12 ..
drwxr-xr-x 2 root root 40 2023-01-05 19:12 0
starlte:/mnt $ ls -la /mnt/user/0/emulated/0/
total 0
drwxr-xr-x 2 root root 40 2023-01-05 19:12 .
drwxr-xr-x 3 root root 60 2023-01-05 19:12 ..
It looks like some issue with iode installation (the install was done in iode premises)
Any idea about what I can do to sort out this issue? If possible without factory reset (I have access to adb shell without root if needed). But I fear it could be an issue with storage encryption that may need a factory reset to access the storage again…
Thank’s for your help!
