No ring tone in hearing aids

I can’t speak to microG, but even with a “full Google Play Services” device it seems there are several reviews complaining about Android support? https://play.google.com/store/apps/details?id=com.cochlear.clientremote&hl=en-US

Did you use an iPhone previously, or did you have another Android phone (or with FairphoneOS on your Fairphone) where it was working better? Trying to sort out a baseline that we can then use to see what layer of “de-Googling” is giving the issue.

Also, just confirming if the Nucleus app installed fine, and if you granted all the permissions to it?

My hearing aids have worked perfectly with Iphone, fairphone 5 with fairphoneos, fairphone 5 with calyxos and google pixel 4a with calyx os and google pixel 4a with graphene os. Now i have problems only with fairphone 5 with iode os.

I gave all possible authorizations except camera and position and nothing, fairphone 5 with iode doesn’t work

Location permission may be needed? So does the App install and function fine it just can’t pair with the hearing aids? Also can you try to disable the iodé blocker for this app?

I gave all authorizations and i can’t make calls with my hearing aids. I also tried to disable iodè blocker. I tried also fossify phone and i have the same problem. The app nucleus smart install and function fine and it can pair with hearing aids and the streaming audio works with all apps except phone app.

I tried iodeos 7.5 yesterday and my hearing aids still works with all apps except with phone apps to make calls