No calls with brax3 possible despite compatible carrier (O2/Telefonica Germany)

Issues
1
  • Device: (brax3)
  • iodéOS Version: (7.7)
  • Affected App(s): (Telefon)

Short Description:

No calls can be made, no calls can be received.

New Issue, Regression, or Feature Request?

(enter here…)

Additional Information:

Checked all the tips here in the forum (APN etc.), everything is as it should be. Should I return phone? Have been using LineageOS on different phone for many years. Never had such a problem.

2

Please check this guide: Non-working mobile data / voice calling guide (“APN” / “VoLTE” issues)

3

Thanks. Already checked all, everything in order in that respect. Still no calls or receiving calls possible.

4

In the USA, 2 of the “big 3” carriers have “whitelists” meaning a device needs to be on their list before it is allowed on the network, and the Brax3 is not on them. Meaning it will simply not be approved for their networks. However, I didn’t think Germany had such underhanded tactics from their carriers?

So were you able to confirm what APN setting is on the working LineageOS device and then confirm it is the same on the Brax3?

Anyway, if all that checks out, it may be worth an inquiry with them on their forum to see if others can report on using your carrier. It may be more helpful as a great number of their users are not here on this forum as well: https://community.braxtech.net/

Good luck!