Missing "upgrade" and "downgrade" in my account on the iodé website

As statet in the FAQs when you want to switch from a monthly to an annual or lifetime subscription, you can upgrade or downgrade the subscription in your account. Unfortunately I can’t find ‘Upgrade’ or ‘Downgrade’ in my account on the website. And I also can’t enter my account when the website is switched to german language. Could someone fix that, please?

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thanks for letting us know. the upgrade and downgrade options should work now. Let us know if you are still having problems.

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Sorry! I can login in german now but I still don’t see any upgrade oder downgrade button, neither in english nor in german (nor in french).