Log-in problem with ebay app

Operating System
1

Hi folks, l’m the new guy in town…

Since one week I’m the proud owner of a Samsung Galaxy Tab 5e Wi-Fi, running iodè OS. Everything works fine so far, the device is fast and responds snappy. :grin:

But there’s one problem I have: I can’t use the ebay app. :face_with_diagonal_mouth: Everytime I try to log-in into my account I get an error message saying “a problem occured” with no further explanation. I looked up the internet and it seems to be a widely known issue. The ebay support was contacted several times by other users but the only advice from their side was/is to reinstall the app. Did not/does not help.

So, I wonder, could this have something to do with the use of Custom ROMs(users, who got in contact wirh ebay have/had the problem with Google Android & iOS)? Does/did anyone else have the same problem? Does anyone have a hint/any advice for me? By the way, my native language is german, so if any german speaking member likes to answer “auf Deutsch”, feel free… :grin:

Thanks in advance!

Michael

2

As far as I know and if I remember correctly it is a safetynet problem.
Not only on iode
Only workaround is to use the Webinterface instead of the app

3

eBay App vers. 6.175.0.2 Source: Google Play

8 trackers | 27 permissions

4

Seconded. This has been a problem for a while with all LineageOS-based custom ROMs. Just uninstall the app and use the web interface in your browser

5

Well, ok… :rage:

So, then it’s no more ebay on the tablet. Thanks a lot, everybody!

M.

6

Don’t you have a web browser on your tablet? Or is there a reason why Ebay via the browser doesn’t work for you?

7

Hey @petefoth,

of course I have a web browser on my tablet, I’m using the “onboard” browser (iodé browser). But I find it more comfortable to use the app to access ebay. That’s the only reason I don’t want to use the detour via ebay’s web interface…

M.