Since 2-3 days I couldn’t login on my mobile. I’m a premium member and this is the 2nd time with this issue/problem. Error message is: No connection, issue to connect to the server, try again later. I have contact the support and followed the advice to change my PW. But this didn’t resolve my problem! And I tried to login with my username and registered e-mail. Both of these doesn’t work!
Yes of course. And 10 times setting up a new PW. Trying to login with username and email. Nothing helped. Iodeos 6.9 and with iodos 7 beta on both the same issue.
The service was down again, the server was out of space and needed to be cleaned up. But I understand it should be working again. Thanks for letting us know.
Since 13:00 i was able to login! Indeed, the server issue’s it could of course be happen. Let’s hope you can fixed it in future. But also thanks alot that you and your team fixed these problems very fast. You’re aesome.
Please give more information. Note if you just upgraded to 7.6 then iodé login is managed at the system level which may possibly require a re-login. But I don’t know of any issues in doing that.
Hi, I was aware that I needed to log in on the system level, but it failed there continuously. The same login did work well on the website. After restarting my FP5, I tried it again, with and without VPN, and waited for some days and failed once more. After this, I found this thread here. And as a system engineer for server administration, I assumed that maybe the login service needed a gentle touch, as mentioned on 3rd December 2025.
With the beginning of this week, I tried it again, and I could log in successfully.
Can you clarify if you were (and / or are) using your username or instead your full email address as the login id? A few other users have reported problems, but we are not seeing anything wrong with the accounts on our end.
