Installer (Windows 11/10home/10Pro): Configuration download error

Hello,

I have just installed a Windows 11 machine and just downloaded the Windows installer for IodeOS for Windows. I have also installed drivers for Motorola, as I would like to install IodeOS on a Motorola G52.

Installer app starts, click two times and on the Preparing the installation panel I get this error:

Configuration download error

Then configuration file cannot be downloaded. Please check your internet connection.

Needless to say that I browse the internet ok, as I have just downloaded the IodeOS installer.

Anything else I should consider, like some firewall setting for some specific protocol?

Thanks for your insights and help.

Kind regards

In the meantime I have reinstalled the laptop with Windows 10. Same situation, configuration file cannot be downloaded.

Windows firewall is off.

Changed from wired network access via own firewall to hotspot on phone: same situation, configuration file cannot be downloaded.

Interestingly, on a Windows 10 installation on a virtual machine (where I cannot attach the phone to) the Installer runs fine and does not report error. This VM is on the same wired network with own firewall as the standalone laptop is …

I am lost…

Thanks for advice

Did you check the drivers? They are very often the cause of problems with installation.

Hello Miss Piggy.

Which drivers? How do I find out which are missing or in error? Not a Windows expert …

This is what my screen looks like - unfortunately the error message modal cannot be moved, so I cannot read what is written down under. Where do I find a log file if there is one?

Thanks

So, if the configuration file can be downloaded on the virtual machine … where is it written to?
Copying the local data dir to this laptop did not help, when substituting the data folder the Installer does not even start. Back to the original data dir, the Installer starts, but the download error is still there (of course, I would say).

I have installed the Motorola USB drivers and rebooted. Same error.

Just installed Windows Home to a Beelink mini PC (super slow ;-(

Same issue with the Installer application.

As the VM is a WinPro I reinstalled the Beelink with WinPro 10.

No luck. Installer still gives the error.

Out of platforms I can install windows on …

The installer does not go to the panel as seen here:

I have installed IodeOS on several G52 before, all via Windows Installer.

OK then, solved it.

I started with in mind that the Linux installer in the past did not work on my machine/OS. I might be mistaken, that I have installed IodeOS “manually” on Linux in the past. I have definitely installed LineageOS manually and CalyxOS in the past. This is why I got the installer on Windows, which, as said, worked fine on several G52.

After a day of frustration with various Windows installations, I went to check the procedure to manually install IodeOS from Linux. As the Installer app has been updated for Linux I said to myself that it was worth a try. And, finally, all worked fine. Debian Trixie.

I won’t find out what the problem with the Windows Installer was, but happy I got it done in the end.

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Well, glad you made it! The Windows errors seem like something is preventing the installer from accessing the internet. Hard to say, lots of variables. I am re-organizing my office these days with a goal of making a space to set up an occasional test Windows machine just for this purpose (it will only be W10 however and is a local account).