How to submit a bug report?

General Discussion
1

How can users of iodé submit bug reports and feature requests?

I see that your forge is a self-hosted gitlab found here:

Unfortunately, it’s not possible to signup for a new account, because the form won’t submit because the ajax call to https://gitlab.iode.tech/users/<username>/exists always returns a 401 Unauthorized response.

How is it possible to submit bug reports and feature requests to iodé?

2

Some of us have been asking about this for a long time :frowning:

Can’t raise issues, can’t subscribe to changes in public repos. All very disappointing

3

As @petefoth mentions, this has been requested for some time, but the team feels they aren’t at capacity to manage the access lists, triage the bug reports, etc. in an organized way, so it would just get to be a dump spot that never gets used.

Their suggestion, and what I am contributing as I am able, is to use this forum to identify issues (or new features), do initial “triaging” and troubleshooting, and if it is more clearly understood as a software bug or valid new feature request, then I make the entry at our gitlab issue tracker and link to it here in the relevant forum topic.

A bit of double duty for me, but it seems to give the best chance for the developers to be more effective with their time. Sadly that doesn’t give you the opportunity to subscribe to the issues, add comments there, etc. at this time.

4

So I should create a forum topic here for every bug report or feature request?

1 Like
5

Yes I think that is best, then we can get feedback from other users if they have workarounds or solutions to sort out if they are actual bugs, but same for feature requests.

6

SailFishOS forums use a template for creating bug teports in their forum

Template text 
<!-- Please don't delete this template as it will be used in automated processes.
Review the guidelines and follow the template when creating a bug report.
Guidelines: https://forum.sailfishos.org/t/22

If you are uncertain about how to fill out the template, we recommend asking about your issue in the General category first.

Try to provide all the basic information in the top section:
How reliably can one cause it to happen in % or how often
The OS VERSION from Settings in About product. 
Which hardware you are using. E.g. XA2, X10, X10 II, ...
What language your phone is using
Is this a regression compared to previous public release or is it new?

OS / software versions: Please indicate version number instead of current/latest, as every version has been current or latest!
-->

REPRODUCIBILITY: 
OS VERSION: 
HARDWARE: 
UI LANGUAGE:
REGRESSION: 

DESCRIPTION:
============
<!-- Please describe what is not working -->


PRECONDITIONS:
==============
<!-- Give some context information, e.g. "an email account is needed" -->
 

STEPS TO REPRODUCE:
===================
<!-- Please provide as much information as you have to reproduce the behavior -->
1) 
2) 
3) 


EXPECTED RESULT:
================
<!-- What outcome did you expect? E.g. "An error notification", "The new message is shown" -->


ACTUAL RESULT:
==============
<!-- What was the outcome? E.g. "The app closed" or "The message was not shown" -->


MODIFICATIONS:
==============
<!-- Note any custom changes, patches, repositories, installed package (like WayDroid) etc. on your device -->


ADDITIONAL INFORMATION:
=======================
<!-- Please ALWAYS attach relevant data such as logs, screenshots, etc... -->

To see it in action,

It would (should) be simple to use a similar template here, maybe modified to match the issue template in the Iodé issue tracker, so that importing from forum to issue tracker is easier to do, and to automate.

1 Like