Aurora store not visible or installed

After removing and reinstalling Aurora store via preinstalled apps, to solve the anonymous login problem, Aurora is not installed or not visible.
Under preinstalled apps - app-stores it is shown as installed. But it is not shown in appdrawer. Searching with no result.
Any hints out there?

Fairphone 5
Iode 6.7

It’s silly, but this happened to me and simply restarting solved it. Have you restarted?

Yes, several times.
Unfortunately with no positive results.

I was able to reproduce this by uninstalling aurora from the configuration > apps > preinstalled apps, and then reinstalling it from f-droid which says it installs, but fails. After that, reinstalling the via configuration > apps > preinstalled apps also fails.
The solution: Remove fdroid from the preinstalled apps, reboot, then reinstall aurora from the same place.
Hope that helps.

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Removed fdroid via preinstalled apps.
Reboot.
Try to install aurora via preinstalled apps.
Reboot.
The same as before. Preinstalled apps say it is installed, but it isn’t.

Now I have the same problem with fdroid.
Reinstalling via preinstalled apps failed the same way like aurora store.

Edit:
From fdroid down loaded apk-files for fdroid and aurora store are not installable.
The system asks if I would update the apps (update? they are not installed).
I clicked yes and got this message:
Die app wurde nicht installiert, da das Paket offenbar ungültig ist.

First delete them from Preinstalled Apps, then reboot.

Then they will correctly show as not installed in Preinstalled Apps.

Then again “install” from Preinstalled Apps, then reboot.

Hopefully you will now successfully find them installed and available.

I know that is similar to what you have already done, but I am testing successfully this way, the reboots being key. Somehow there may be a bug in here, I did have one test device that had Preinstalled Apps showing items were installed when they weren’t visible (like you report), but then uninstalling, rebooting, installing rebooting got them cleared up as expected??

That’s exactly what I’ve done.
I deleted them from preinstalled apps and rebooted.
Now they shown as uninstalled.
Then install it and rebooted.
Fdroid is shown as installed in preinstalled apps but not visible in appdrawer.
Searching in appdrawer for fdroid with no results.

Btw. to reboot after install or delete an preinstalled app is the normal way and the system told it every time.

Sorry, but I have no idea what to do. I’m standing without any appstore and cannot install them from downloaded apk.

Can you go into “System Settings > Apps > All Apps” and find it there? Does it report as disabled or something like that?

I’ve tried it but with no results.
They are not listed in “System Settings > Apps > All Apps”

OK understood. This doesn’t match what I (or @brinerustle ) experience, so something is amiss here. Did you check F-Droid for Aurora, and what does it report when attempting to install (selecting the iodéOS repository version)?

When fdroid was still installed, I didn’t try it.
After uninstalling fdroid via preinstalled apps, fdroid is no longer available to me.

I think I have now re-created your issue. Here were my steps:

  1. “Delete” Aurora Store from “Preinstalled Apps”. Reboot.
  2. Attempt to manually install from F-Droid (both the upstream and the iodé repositories) while still listed as “not-installed” from “Preinstalled Apps”. F-Droid atttempts sort of installed but didn’t show as installed. But I can now see them in “System Settings > Apps > All Apps” but not in launcher, and giving errors when I try to open their permissions, etc from “App Info”, saying it can’t be located.
  3. Attempted to “Download” from “Preinstalled Apps” again. Reboot.
  4. Still doesn’t show in main menu, also doesn’t show in “All Apps” but does show as installed in “Preinstalled Apps”.
  5. Repeated attempts to “Delete” from “Preinstalled Apps”, reboot, then “Download / Install” from “Preinstalled Apps” and reboot doesn’t succeed.

So, once in this “mucked state”, I am stuck like you are. I think something at the “attempted to manually install from F-Droid repos” when it was listed as “not installed” by “Preinstalled Apps” led to the issue, but it is now certainly broken. I’ll dig around a bit more to see if I can get out of this mess :slight_smile:

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Sounds like you’ve managed to break the packaging system. Using a custom ROM gives you more freedom than on stock, but this is one of the risks.

You have at least two solutions then:

  1. easy: back up your apps, restore to factory and recover your data.
  2. less easy: install abd-tools in a computer and with developer options enabled, use adb-shell to remove all the fdroids and aurora store packaes from your device. Some commands that may be of use:
    adb shell pm list packages | grep fdroid
    adb shell pm uninstall <package_name> ← insert the package names found in the previous command
    adb shell pm list packages | grep aurora
    etc.
    with luck, then you can probably reinstall both from system preinstalled apps.
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What is the recommended way to backup user-installed apps and data in official builds? Is it SeedVault (via Settings | System | Backup)?

@brinerustle
Okay, I’ve began with fdroid and found 1 package.

adb shell pm uninstall org.fdroid.fdroid.privileged

ended with

Failure [DELETE_FAILED_INTERNAL_ERROR]

USB debugging and OEM unlock are active.
Do you have some advice?
Thanks in advance.

From aurora I found 2 packages.
The first <org.codeaurora.snapcam> are successful uninstalled.
The second <org.codeaurora.ims> ended also with Failure [DELETE_FAILED_INTERNAL_ERROR]

Solved.
What I have done:

  1. On FP5 I activated developer options and enabled USB debugging and OEM unlocking.
  2. Connected to PC (Kubuntu) and opened terminal.
  3. adb shell pm list packages | grep fdroid gave
    package:org.fdroid.fdroid.privileged
  4. adb shell pm uninstall org.fdroid.fdroid.privileged
    gave Failure [DELETE_FAILED_INTERNAL_ERROR]

Then I remembered that fdroid and aurora are always listed as installed in preinstalled apps.
I uninstalled them and rebooted.

I searched for aurora packages and found <org.codeaurora.snapcam> and <org.codeaurora.ims>

In terminal:

  1. adb shell pm uninstall org.codeaurora.snapcam gave success
  2. adb shell pm uninstall org.codeaurora.ims gave
    Failure [DELETE_FAILED_INTERNAL_ERROR]

So I gave up and disabled all developer options.
Just for fun, I gave the preinstalled apps a last chance, installed aurora and fdroid and rebooted.
And there you have it.
Aurorastore and fdroid successful installed.

Thanks for all your help.

Unfortunately Aurora doesn’t work. No connection.
I tried to deinstall and reinstall via preinstalled apps and stuck in the same situation as before.
Fdroid is working well.
It seems I have to reset the phone.

Sorry to hear it isn’t working well. In my testing after I successfully broke Aurora I didn’t succeed in using adb shell to correct things, either.

This would need some more rounds of troubleshooting, but I do think if you just want to get up and running again you may indeed need to reset the phone :frowning:

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Try installing the Aurora Store Nightly version.
This can usually be installed even if you already have the normal version.
https://www.auroraoss.com/files/AuroraStore/Nightly

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