Apps disappearing/disabling connectivity

I have been running into strange issues on my Fairphone 4 running Iode OS. Every now and then after a reboot some apps seem to disappear. The icon disappears but I can usually still find the app in settings.

In addition to that I observed some weird behavior. Some apps seem to disable all network connections (both wifi and mobile data) as soon as I launch them. For example the Revolut app, but I encountered the same issue on other apps too. Sometimes these are the same apps that then disappear after a reboot. Initially I thought this might be iode blocker related but turning that off did not affect this.

In Revoluts case turning off battery optimizations solved the issue, but it happened again after the next reboot, this time I had to reinstall the app completely and mess about a bit to get it going again.

This may be a FP4 related issue. But in case anyone here has encountered these issues and found a persistent fix let me know.

Sorry for the issues, it is a bit of an odd situation that I can’t quite understand. Can you confirm your iodéOS version? Also are the “disappearing apps” only ones that are in the “Preinstalled Apps” list from iodé or are some apps you installed yourself also not displaying?

I guess you mention that Revolut gives the issue, but what about others? In the case of Revolut, did uninstall / reinstall solve it consistently or is it still causing these issues?

Lastly, do you have any custom network dns blocker app or vpn etc. running that may be affecting network connectivity?

It may be the case that I am encountering 2 independent issues that are not necessarily related to each other.

The apps I had this issue with are not on the preinstalled list. I regularly have this issue with the Instagram app and yesterday after a reboot (updated to iode 6.9) I had the issue on the Bumble app. However this issue seems to only affect certain apps, I did not encounter this on for example banking apps, apps installed from F-droid or the proton app suite.

In Instagrams case the connectivity issue appeared regularly. Maybe after every second reboot. Turning off iode OSs blocker or whitelisting the app did not change the issue. Only a reinstall did - sometimes.

In Revoluts case I enabled background usage in the battery settings which fixed the issue. This did not work for other apps though.

I am not using any custom blocker apps or vpns. Just iodes built in blocker.

I tried moving the apps data from internal storage to sd and vice versa, but this did not seem to affect it either.

I am often abroad and these issues seem appear more often when I am not in my home country.

I am encountering this connectivity issue on the airalo (e-sim provider) app right now I am observing the following:

  1. The app has no connectivity. As soon as I launch it a crossed out globe icon appears in the status bar.
  2. Turning off the blocker in the iode app does not restore connectivity in the app. Even after relaunching airalo.
  3. The airalo app does not appear when searched for in the iode blockers “Per-app blockings” settings.
  4. I cannot see any traffic relevant to the airalo app in the iode apps stream tab.

This reminds me of the issue I had had with my Feeder-app. It had nothing to do with the iodé blocker.

Here is how I solved the problem. Some time later (not long enough for me to forget, how to deal with it :wink: ) it happened again, no more since then.

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This solved it for me thank you. It turns out I had to give the app unrestricted data usage when data saver is on. Oddly enough data saver does not appear to be turned on but it did fix the issue.

I seem to have applied this exact fix back when I fixed the Revolut app, but then I’ve forgotten about it as the toggle is buried quite far into the app info network settings.

I will mark as solved as the other issue I encountered with disappearing apps may be a launcher related bug (using pie launcher). Since these issues happened close to each other I might have wrongfully assumed the issues are caused by the same problem.

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Glad it worked!

Feel free to remove the “solved” check, since your issue with apps disappearing is still persisting. Otherwise you might not get help for the remaining issue.

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Thanks @MissPiggy for helping out on this. Did you or @FreshD ever sort out how the apps got the network access blocked in AppInfo? That is the part I am confused on.

No, it did not relate to an iodé update on the first occasion. Also an app update did not help.

The second time it might have occurred after an iodé update, can’t remember anymore, sorry.