# Log-in problem with ebay app

**URL:** <https://community.iode.tech/t/log-in-problem-with-ebay-app/2983>\
**Category:** System and Apps\
**Created:** [12 September 2024 16:14 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983 "2024-09-12T16:14:46Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![michael\_s](https://community.iode.tech/user_avatar/community.iode.tech/michael_s/32/1317_2.png) [@michael\_s](https://community.iode.tech/u/michael_s)\
**Post date:** [12 September 2024 16:14 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/1 "2024-09-12T16:14:46Z")

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Hi folks, l’m the new guy in town…

Since one week I’m the proud owner of a Samsung Galaxy Tab 5e Wi-Fi, running iodè OS. Everything works fine so far, the device is fast and responds snappy. 😁

But there’s one problem I have: I can’t use the ebay app. 🫤 Everytime I try to log-in into my account I get an error message saying “a problem occured” with no further explanation. I looked up the internet and it seems to be a widely known issue. The ebay support was contacted several times by other users but the only advice from their side was/is to reinstall the app. Did not/does not help.

So, I wonder, could this have something to do with the use of Custom ROMs(users, who got in contact wirh ebay have/had the problem with Google Android & iOS)? Does/did anyone else have the same problem? Does anyone have a hint/any advice for me? By the way, my native language is german, so if any german speaking member likes to answer “auf Deutsch”, feel free… 😁

Thanks in advance!

Michael

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**Author:** ![AlphaElwedritsch](https://community.iode.tech/user_avatar/community.iode.tech/alphaelwedritsch/32/496_2.png) [@AlphaElwedritsch](https://community.iode.tech/u/AlphaElwedritsch)\
**Post date:** [12 September 2024 20:00 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/2 "2024-09-12T20:00:33Z")

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As far as I know and if I remember correctly it is a safetynet problem.  
Not only on iode  
Only workaround is to use the Webinterface instead of the app

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**Author:** ![iodysseus](https://community.iode.tech/user_avatar/community.iode.tech/iodysseus/32/2488_2.png) [@iodysseus](https://community.iode.tech/u/iodysseus)\
**Post date:** [12 September 2024 20:26 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/3 "2024-09-12T20:26:08Z")

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> [@michael\_s](#):
>
> one problem I have: I can’t use the ebay app

**eBay** App vers. 6.175.0.2 Source: Google Play

## [8 **trackers**](https://reports.exodus-privacy.eu.org/en/reports/com.ebay.mobile/latest/#trackers) | [27 **permissions**](https://reports.exodus-privacy.eu.org/en/reports/com.ebay.mobile/latest/#permissions)

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**Author:** ![petefoth](https://community.iode.tech/letter_avatar_proxy/v4/letter/p/2acd7d/32.png) [@petefoth](https://community.iode.tech/u/petefoth)\
**Post date:** [13 September 2024 10:48 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/4 "2024-09-13T10:48:45Z")

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Seconded. This has been a problem for a while with all LineageOS-based custom ROMs. Just uninstall the app and use the web interface in your browser

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**Author:** ![michael\_s](https://community.iode.tech/user_avatar/community.iode.tech/michael_s/32/1317_2.png) [@michael\_s](https://community.iode.tech/u/michael_s)\
**Post date:** [14 September 2024 06:24 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/5 "2024-09-14T06:24:16Z")

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Well, ok… 😡

So, then it’s no more ebay on the tablet. Thanks a lot, everybody!

M.

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**Author:** ![petefoth](https://community.iode.tech/letter_avatar_proxy/v4/letter/p/2acd7d/32.png) [@petefoth](https://community.iode.tech/u/petefoth)\
**Post date:** [14 September 2024 06:46 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/6 "2024-09-14T06:46:21Z")

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Don’t you have a web browser on your tablet? Or is there a reason why Ebay via the browser doesn’t work for you?

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**Author:** ![michael\_s](https://community.iode.tech/user_avatar/community.iode.tech/michael_s/32/1317_2.png) [@michael\_s](https://community.iode.tech/u/michael_s)\
**Post date:** [17 September 2024 16:27 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/7 "2024-09-17T16:27:34Z")

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Hey @petefoth,

of course I have a web browser on my tablet, I’m using the “onboard” browser (iodé browser). But I find it more comfortable to use the app to access ebay. That’s the only reason I don’t want to use the detour via ebay’s web interface…

M.

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**Author:** ![Raphael](https://community.iode.tech/user_avatar/community.iode.tech/raphael/32/1248_2.png) [@Raphael](https://community.iode.tech/u/Raphael)\
**Post date:** [26 October 2024 18:05 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/8 "2024-10-26T18:05:28Z")

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Hey.  
Frag mich nicht wie ich darauf gekommen bin, meine Lösung war eBay als Apk Datei runterzuladen. Dann mit der APP ‘ApkMirror Installer’ installieren.  
3,2,1… 🙂

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**Author:** ![Russian\_Spy\_Bear](https://community.iode.tech/letter_avatar_proxy/v4/letter/r/958977/32.png) [@Russian\_Spy\_Bear](https://community.iode.tech/u/Russian_Spy_Bear)\
**Post date:** [26 October 2024 18:50 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/9 "2024-10-26T18:50:19Z")

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Most shopping ads are full of spyware anyway. The Amazon one my partner has on her tablet is absolutely loaded with the stuff. I use the browser (Cromite), instead for all such purposes as it keeps it sandboxed so cannot interfere with any other background apps that may be running at the same time.

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**Author:** ![petefoth](https://community.iode.tech/letter_avatar_proxy/v4/letter/p/2acd7d/32.png) [@petefoth](https://community.iode.tech/u/petefoth)\
**Post date:** [28 December 2024 15:15 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/10 "2024-12-28T15:15:51Z")

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As a consequence of the recent changes to do with signature spoofing, it seems that the Ebay app now works again with v5.8 🙂 (at least on my unofficial build for lilac)

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<div class="post-metadata">

**Author:** ![iodysseus](https://community.iode.tech/user_avatar/community.iode.tech/iodysseus/32/2488_2.png) [@iodysseus](https://community.iode.tech/u/iodysseus)\
**Post date:** [29 December 2024 12:16 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/11 "2024-12-29T12:16:58Z")

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## [εxodus privacy](https://reports.exodus-privacy.eu.org/en/reports/com.ebay.mobile/latest/)

found **code signature** of the following **trackers + permissions** in the application:

![ebayapp36](https://community.iode.tech/uploads/default/original/2X/b/bfe66781bd7a9da424b2e60eabe0e2bb688f3938.jpeg) eBay v6.189.1.2  
Report created on Dec. 27, 2024, 2:15 a.m.

## [7 **trackers**](https://reports.exodus-privacy.eu.org/en/reports/com.ebay.mobile/latest/#trackers) | [24 **permissions**](https://reports.exodus-privacy.eu.org/en/reports/com.ebay.mobile/latest/#permissions)

> **7 trackers**
>
> ![ebay_app_6.189.1.2_7-trackers](https://community.iode.tech/uploads/default/original/2X/8/8a9c06d254a220c13b5c4a8df8f19a461aaa7aa3.jpeg)

> **24 permissions**
>
> ![ebay_app_6.189.1.2_24-permissions](https://community.iode.tech/uploads/default/original/2X/8/86733779c01224f09f0c6df8be952484f470d950.jpeg)

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<div class="post-metadata">

**Author:** ![michael\_s](https://community.iode.tech/user_avatar/community.iode.tech/michael_s/32/1317_2.png) [@michael\_s](https://community.iode.tech/u/michael_s)\
**Post date:** [30 December 2024 09:12 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/12 "2024-12-30T09:12:51Z")

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@petefoth,  
not on my side …

M. 🫤

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<div class="post-metadata">

**Author:** ![petefoth](https://community.iode.tech/letter_avatar_proxy/v4/letter/p/2acd7d/32.png) [@petefoth](https://community.iode.tech/u/petefoth)\
**Post date:** [30 December 2024 16:32 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/13 "2024-12-30T16:32:53Z")

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Did you uninstall the earlier version of the Ebay app.

Which IodéOS build are you using, and which device?

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<div class="post-metadata">

**Author:** ![michael\_s](https://community.iode.tech/user_avatar/community.iode.tech/michael_s/32/1317_2.png) [@michael\_s](https://community.iode.tech/u/michael_s)\
**Post date:** [1 January 2025 17:06 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/14 "2025-01-01T17:06:55Z")

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@petefoth

My hardware is the Samsung Galaxy Tab S5e (Wi-Fi) and I’m running the latest version of iodé. Yes, I did install the latest version of the ebay app, but no change to the former one…

But everything’s ok, I’m fine with the situation as it is. Whenever I want to use ebay, I switch to my laptop.

Oh, by the way: HAPPY NEW YEAR EVERYBODY! 🎆🎇🎉🎋

M.

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<div class="post-metadata">

**Author:** ![colm](https://community.iode.tech/letter_avatar_proxy/v4/letter/c/838e76/32.png) [@colm](https://community.iode.tech/u/colm)\
**Post date:** [10 January 2025 08:49 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/15 "2025-01-10T08:49:42Z")

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Thanks for sharing information on this, I am experiencing the same issue with eBay on both my Fairphone4 and my Samsung Galaxy Tab S5e.

In Ireland, we use two other second-hand platforms, called Adverts.ie and Donedeal.ie. Neither of these work well on my iode devices. They crash in a smiliar way to eBay, when I search, or when a login is attempted. Would anybody know if this is also a ‘Safetynet’ problem?

(Down the rabbit hole: Both of these are owned by a company called Distilled media, which in turn seems to be owned or parnered with Adevinta which seems to have every single second hand market place in Europe, Marktplaats, [Mobile.de](http://Mobile.de), [leboncoin.fr](http://leboncoin.fr), and dozens more?! All these apps no doubt have tons of trackers, so I assume few of them will work on iode?)

Thanks and all the best,

C

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**Author:** ![rlees85](https://community.iode.tech/letter_avatar_proxy/v4/letter/r/d07c76/32.png) [@rlees85](https://community.iode.tech/u/rlees85)\
**Post date:** [14 January 2025 21:25 UTC](https://community.iode.tech/t/log-in-problem-with-ebay-app/2983/16 "2025-01-14T21:25:22Z")

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Had this problem on every MicroG ROM i’ve used over the past couple of years. So I think unless anyone knows otherwise it probably isn’t safety net or ad blocking since I generally run with a locked bootloader and I used to main lineageos w/microg until recently.

The fix for me was to use eBay less
