# Flatex PDF Downloads not working

**URL:** <https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275>\
**Category:** System and Apps\
**Created:** [4 June 2026 05:25 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275 "2026-06-04T05:25:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![SteveOC](https://community.iode.tech/letter_avatar_proxy/v4/letter/s/ecc23a/32.png) [@SteveOC](https://community.iode.tech/u/SteveOC)\
**Post date:** [4 June 2026 05:25 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275/1 "2026-06-04T05:25:03Z")

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Hey there,

since a few months I can’t download pdf documents from this Broker App. The error message is a few minutes delayed after clicking download and it says in the notification drawer:

Download Manager: Downloader xxx.pdf unsuccessful.

Any idea what that could be caused by (probably something iode OS related)? I first suspected iode blocker, but also without blocking any requests the download still fails.

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**Author:** ![rik](https://community.iode.tech/user_avatar/community.iode.tech/rik/32/1437_2.png) [@rik](https://community.iode.tech/u/rik)\
**Post date:** [4 June 2026 17:18 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275/2 "2026-06-04T17:18:14Z")

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> [@SteveOC](#):
>
> Download Manager

Is that a 3rd party download manager, or directly inside the Broker App, or instead just your standard browser notification? It could be the app doing the download does not have “storage” permission in the destination it is downloading to?

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**Author:** ![SteveOC](https://community.iode.tech/letter_avatar_proxy/v4/letter/s/ecc23a/32.png) [@SteveOC](https://community.iode.tech/u/SteveOC)\
**Post date:** [4 June 2026 18:31 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275/3 "2026-06-04T18:31:10Z")

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It’s not something external. Either part of the app or the system download manager (if there is one?)

With other apps I do not have any problems downloading documents within those apps

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**Author:** ![rik](https://community.iode.tech/user_avatar/community.iode.tech/rik/32/1437_2.png) [@rik](https://community.iode.tech/u/rik)\
**Post date:** [5 June 2026 16:45 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275/4 "2026-06-05T16:45:14Z")

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Did you check the iodé blocker “Stream” tab while trying to see if anything is getting blocked? Also do check the “long press app icon \> App Info \> Permissions” to make sure no permission is disabled that may be needed.

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**Author:** ![SteveOC](https://community.iode.tech/letter_avatar_proxy/v4/letter/s/ecc23a/32.png) [@SteveOC](https://community.iode.tech/u/SteveOC)\
**Post date:** [31 August 2026 10:40 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275/6 "2026-08-31T10:40:49Z")

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the stream and permissions, all fine.

Also I discovered this is not only flatex related, also file download in teams app do not work in the same way.

I have no clue, browser downloads work fine otherwise

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<div class="post-metadata">

**Author:** ![SteveOC](https://community.iode.tech/letter_avatar_proxy/v4/letter/s/ecc23a/32.png) [@SteveOC](https://community.iode.tech/u/SteveOC)\
**Post date:** [8 October 2026 19:59 UTC](https://community.iode.tech/t/flatex-pdf-downloads-not-working/8275/7 "2026-10-08T19:59:10Z")

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I finally solved it.

It was my VPN (Tailscale) in combination with Flatex usage of the AOSP DownloadManager.  
The Downloadmanager doesnt use the default route for DNS resolving but pins itself to the network object of the requesting App → which is then my VPN and since my VPN onyl resolve VPN internal addresses it couldnt resolve the download domain.

After disabling the VPN for the app via Tailscales split tunneling the downloads worked again.
